Employment History

Defined and lead the markdown to MadCap Flare migration project.
Created and updated use case based how to guides.
Created and updated API documentation.
Created Release Notes.
Edited documentation created by developers.
Created a style guide.
Defined and documented technical documentation processes.
Created Python modules for exercising Autonomic’s TMC APIs.
Created a Python program that generates documentation directly from API endpoints.

Created and maintained online technical content, including Configuration Guides, API and SDK documentation, Object Model References.
Created the online documentation architecture.
Re-architected the current documentation site changing from Markdown to Responsive HTML5/CSS framework. Created automated documentation tools based on Python.
Created a Python-based GUI for configuring the FlexSwitch product.
Created and published Release Notes.
Created Corporate MSWord and PowerPoint templates.
Confluence Administration and user training.
Designed and implemented a JIRA Kanban board for tracking documentation projects.

Redesigned and overhauled the UX (NET) online technical documentation suite.
Automated REST API documentation using a custom tool written in JAVA/XML.
Confluence administration and training.
Supervised contract writers.
Researched and architected upgraded Confluence/Jira/Crowd integration deployment.